An update of antivirus databases is performed for the antivirus in use. Then we proceed to scan the system and remove any viruses found.

Spyware is a threat that is not designed to be destructive, however, accumulation of these programs can cause the system to work slowly or render it unusable. We remove any software that contains this sort of menace.

The security policy of a computer establishes the rules for system functionality. In most cases, the default settings are not completely secure and require certain changes to be made since not every machine is used for the same things.

We analyze the role of your computer and apply the settings that suite it the best, in order to insure the most secure environment to work in.

If you have trouble installing software or any doubt, we can perform the installation remotely from our support center. A technician will connect yo tour workstation and perform the installation explaining the steps to take should you need to reinstall later.

With our remote helpdesk service we give you the possibility to request a technician when you need it and solve any problem you might have. System errors, and configuration issues, or any other type of IT related problem.

Web support systems based on Microsoft Windows 2000, Windows XP & Windows Vista as well as Linux based workstations. These are the main operating systems used by small and medium businesses.

As technicians our aim and mission is to maintain your equipment's normal functionality, with out any problems. However in certain circumstances it may be required to send a technician to fix the problems on the spot. With our support pack you are entitled to one monthly visit of our technicians.